Testimonials

A Heartfelt Thank You to an Amazing Healthcare Team at the Monterey Park Convalescent Hospital.

Our family is deeply grateful for the care my father-in-law received at the Monterey Park Convalescent Hospital when he suffered from a stroke. It was a challenging time for us, but the warmth and dedication of the staff made all the difference. We found them on Medicare.gov with 5 stars rating and they definitely deserve this rating. They also have multilingual staff on board which was very helpful for my father-in-law.

Starting from the administrative staff (Veronica, Leticia), and Social Worker (Ms. Bi) were very responsive to our calls, very knowledgeable and informative, resourceful accommodating, and always ready to help.

The nurses (Sarah, Daisy, Vicky, Socorro, Angela, Fei, Jessica, Agnes, Elia, Mel, Daniel, Rose, Divine, Zenny, Hannah, and several others); nursing assistants (Maria, Alex, Moses, Gloria, Lupe, Juan, Linda, Yolanda, Vilente, Maple and several others); physical therapists (Rowena, Sue, Rosa, and several others); nutritionist (Norma and staff) were all highly skilled but also incredibly kind and loving, patient, and accommodating. They worked as a team and tirelessly helped my dad 24/7. Every aspect of his care was handled with compassion and professionalism. From medicine feeding, incontinence changes, careful bathing, to well-prepared and personalized meals assessed by the oral therapist and nutritionist, and laundry cleaning, they took good care of him. They also kept us informed every step of the way, providing timely updates on his condition.

Beyond medical care, they also created a warm, welcoming environment. The facility was kept cleaned and well maintained, and they thoughtfully decorated the place for every holidays making it felt like home.

In addition to medical services, they create a warm, welcoming environment. The facility is kept clean and well maintained, they are decorated for the holidays and with caring staff, it makes it feel like home.

We truly appreciate everything the whole team has done for my father-in-law. Their dedication and kindness will always be remembered. Thank you!

衷心感謝蒙特利公園復健醫院優秀的醫療團隊。

我們全家非常感謝我父親中風時在蒙特利公園復健醫院所得到的照護。 這對我們來說是一個充滿挑戰的時期，但工作人員的熱情和奉獻精神讓一切變得不同。 我們在  medicare.gov 上發現他們的評級為 5 星，而且他們提供中文服務。這對我岳父來說很有幫助。他們絕對值得這個評級。

從行政人員（Veronica 、Leticia, ）和社工（畢女士）開始，他們對我們的電話反應非常積極，資訊及資源豐富完整，樂於助人，隨時準備提供幫助。

護士們（Sarah, Daisy, Vicky, Socorro, Angela, Fei, Jessica, Agnes, Elia, Mel, Daniel, Rose, Divine, Zenny, Hannah, 和其他幾位等等）； 護理助理（Maria、Alex、Moses、Gloria、Lupe、Juan、Linda、Yolanda、Vilente、Maple 等等）； 物理治療師（Rowena、Sue、Rosa 和其他幾位）； 營養師（諾瑪和工作人員）技術精湛，但也非常友善、有愛心、耐心和包容。 他們作為一個團隊工作，不知疲倦地幫助我父親 24/7。 他們提供護理的每個方面都充滿同情心和專業精神。 從藥物餵食、換尿布、仔細洗澡，到口腔治療師和營養師評估的精心準備和個性化的膳食，以及洗衣服務，他們都很仔細的照顧他。也讓我們隨時了解他的每一步情況，及時更新他的病情。

除了醫療服務之外，他們還創造了溫暖、溫馨的環境。設施保持清潔且維護良好，他們為假期精心裝飾，加上富有愛心的醫護人員，給人如家的感覺。

我們衷心感謝整個團隊為我父親所做的一切。他們的奉獻和善良將永遠被銘記。 謝謝！

This review is truly way overdue. We are so very grateful for the excellent care they provide our mom/grandma. The staff are always friendly, attentive and genuinely caring and compassionate with the individual needs of the residents. They treat the residents well, interactions are personal rather than like a number as some nursing homes do. The place is always clean, doesn’t have that typical nursing homes odor . Our mom/grandma had been there for years, so we can honestly say this is a remarkable place. We want to especially mention Daisy, who’s always so sweet and kind to our mother even when she was moved to the care of the other nurses’ station. And her compassion at the end was so comforting and appreciated. We cannot miss mentioning Jose, who is always willing to help. We appreciate everything he’s done for us and our mother, from the very first day we toured the facility to the very last day. Really everyone is very kind and helpful, from the front desk, to the kitchen and cleaning staffs. This may not be a fancy nursing home with bells and whistles, but what truly matters are the people. It is a place of care; a place we have full confidence to leave our beloved mother in their care and know that she was in good hands. We are deeply grateful for this place. Thank you for the hard work and dedication of each and every staff, and the administration for running such a great place!

Amazing place. Amazing staff there. I am family of a patient here and the social worker Ms Bi , Rehab therapists Howard Tristan Rowena Sue are all very good.

We have received the best care and support from this facility. The staff are attentive and made sure that my family member was comfortable. In addition, it was clean and well-maintained.

Monterey Park Convalescent is a well-maintained and welcoming skilled nursing facility. The staff are very kind and professional, ensuring high-quality care for all residents. Their physical and occupational therapy teams are particularly exceptional in rehabilitation services. The nursing staff exemplify great professionalism, especially Melinda and Zenny. Social Worker Bi is incredibly helpful, and Yulianna provides outstanding support. Together, they form an excellent team dedicated to providing top-notch care.

This facility is very nice. Ms. B is helpful to family members. The staff members work hard to take care of facility residents.

I am very impressed with Sarah, the nursing director. She runs an amazing staff. It is not easy to run a large facility and she does it with a smile. They are all so professional, nice, helpful and kind. Sarah is the nicest lady. Also, Bee, the social worker is very compassionate and patient. She explained the benefits of Medi-Cal and Medicare so that I could understand. She has the utmost empathy and I am very comfortable with my mother being here under their care. I transferred my mother here because Michelle in administration was so helpful and after meeting with her I felt comfortable enough to transfer my mother and I couldn’t be happier with my choice.

My mother Alicia was at Monterey Park Convalescent Hospital following hip surgery. The nurses, especially Cesar, Oribe, Oscar, and another lady nurse, were patient and showed empathy towards her at all times. The office staff, Bi and Daisy were pleasant and helpful. Lety, Veronica, Michelle, and Yuliana were excellent, willing to help in any way possible. The only minor thing we would suggest is the laundry managing and sorting since a couple of times we were missing items. However, after bringing it to their attention, the items were found. All in all, we would recommend this nursing facility.

My Godmother since having a stroke stayed here in MPCH. She was weak and cannot move along and not able to walk. After a long PT, OT, and ST rehab, she got much better and went from not being able to move the right side and couldn’t walk, to starting to be able to walk and control her right hand. Special thanks to PT Tristan, Rowena and OT Howard. They train with heart and professionalism. From the bottom of our heart we really appreciate everything you have done for my Godmother. It is very important that the patient will feel comfortable and loved and we found it here in this place and we trust them 101%.

The social worker Ms B is very professional. She is very nice and always tries her most effort to help all our needs. Her smile and friendliness make me feel warm at this hospital. Also, the CRN Reina is the most reliable and attentive with loving care to all her patients. She is ambitious and positive. I am so lucky to have her taking care of my mom for years now. She is the gem in this hospital.

Thank you!

Very professional like to thank OT Howard and Priscilla and PT Brian, Tristan and Gabe for helping me with my hip surgery, building my strength back so I can walk again. No more walker needed only cane for now, thank you so much for helping me achieve this. I also would like to thank my CNA nurse Cesar for always making sure my needs are meet.

Monterey Park Convalescent is truly heaven sent. I can’t say enough about how loving and caring the nurses and staff have been with my mother and my family throughout the years. My mom has dementia and she is always welcome back to Monterey Park Convalescent with open arms when extra care is needed. To have a safe, clean, no-worry care facility for my mom is a blessing beyond words. The vibe here is so peaceful and loving. I am forever grateful for Ms B, Ms Paula & Ms Letty just to name a few, the nurses are top notch. I don’t know what we’d do without the support Monterey Park Convalescent has shown us. If you have a family member or loved one needing care, rest assured, this place is absolutely gold.

I’ve been here twice, and the therapy team has been excellent in helping me get stronger. They all work hard together, a special thank you to Priscilla in occupational therapy and Brian in physical therapy! As far as cleanliness the cleaning crew does an amazing job with making sure everything is nice and clean! The caregivers are all excellent as well ! Overall I highly recommend this place for your loved one!

Hello, my name is Alicia Chaney. I highly recommend this facility for many reasons, my mother Teresa Viveros is at this facility. She’s very well known as Teresita. I am very grateful for all of the staff they all treat my mother with dignity, respect, and so much love for her even though my mother Gets mad sometimes because she has dementia and she starts saying bad words to all the staff, but even then they put up with her bad behavior, they understand her condition I’m so grateful for all and everyone at this facility Miss B is very understanding and loving, she treats people like if they are her family This place has so much love for all the patients that I have told my siblings that when it’s time for me to find a home I want to be here. I’m already 62 years old and this is the place I want to be, every time I need help with anything regarding my mother they always there for me. Recently I had a big problem with her insurance it was terminated. I was in panic. I called Rosemary from financial at this facility and ask her for help. She responded right away and helped me with patience and love. It took her three days to fix this mess, but she fix it, she was very patient with me. I’m so grateful for Rosemary. Thank you so much for helping me with mom insurance Rosemary. God bless you again I highly recommend Monterey Park convalescent home my future, please.

My grandmother was admitted to this facility last month and I have no words to say except thank you to all the staff! They’re very responsive to every request my grandmother and family had. It was easy to communicate with the staff. The energy at this facility is very welcoming. You can tell all staff care for their patients. My family and I are very grateful for all the care my grandmother received. I want to say thank you to activities (Mabel and Gladys). My grandmother raves about the activities, especially your lively music. Also, Ms. Bi ( social worker) is very helpful in finding all equipment we need for my grandmother upon discharge. We definitely recommend this facility to those who are looking in Monterey Park.

Monterey Park Convalescent Hospital is truly a gem to the community. You can tell that the people who works here are remarkably compassionate, accommodating, and professional. Staff are phenomenal, genuinely cares about the residents and takes pride in their work. They treat them with respect and go above and beyond in their patient care.

Another positive note, the facility is clean, organized, and well-maintained. A true example of what a convalescent hospital should be.

I highly recommend this facility to all who are looking for an exceptional services for their loved ones.

Where do I even begin with Monterey Park Convalescent Hospital? Everyone from the happy smiles at the front desk, to the outstanding nursing staff & assistants, to the exceptional rehab team, the wonderful dietary department and everyone in between! My aunt received top-notch care and attention in this healthcare facility. Shout out to Sarah, Omar, Letty and Ms. Bi for running the place with the utmost kindness, professionalism, excellence and superlative knowledge! My aunt’s experience at MPCH has been so smooth from beginning to the end. I am grateful beyond words for all the love and care that we experienced in this facility! They deserve all the stars in the universe and not just five! Thank you so much for everything!

My family appreciates the service the Business Office Manager Rosemarie Griego provides. Whenever we have a need or concern, she is always available to help us. In fact, a lot of the time she contacts us directly with issues that need our immediate attention. She even takes work home in the evening and on weekends. Rosemarie really goes the extra mile, and she is the reason my family recommends this facility to anyone.

The social worker Bi at that Hospital is exceptional. Very hard working person. She gets there early and leaves late and cares about all the people she cares for.

The nurses at station two were also very helpful and concerned about my friend.

My mother suffered her second stroke earlier last year.  I needed to find a nursing home to provide rehab & long term care.  I researched facilities
on the internet and found Monterey Park Convalescent Hospital.  It had a 5 star MediCare rating.  

Spoke with Jennier Quan who gave me a tour and the lowdown of the facility.  She was very friendly and reassuring, not just to me but to the residents as well.  Lena, the head nurse, is very caring and compassionate.  She treats her staff like family.  Cooks and caters meals for staff at her own expense.  I was invited to partake as well.  This facility is clean and bright.  Staff is friendly and caring.  

It’s been almost a year now and I’m so happy that I found this place.  It’s given me a good deal of comfort and peace of mind with the care and attention my mom is receiving.  My mom rehab’d in a couple of other nursing homes and no place is perfect but I highly recommend this place.

This facility is clean, very friendly and knowledgeable personnel. I would highly recommend this facility to anyone who is looking for a place for any family member or friend. Their case worker, Bi is awesome and very helpful. Thank you all for making my mom’s stay so much easier.

My mother is a resident here, she receives therapy here both PT and OT. Our goal is to get her back home and all the therapist are working hard to do so. I see her getting better and better everyday. A special thank you to the therapist Priscilla who is helping my mother get back to daily activities of living! Best rehab team iv met! Thank you to everyone at Monterey Park Convalescent!!

I came by this facility to visit my mom’s family friend and I was amazed how well kept and clean this place was. This place completely changed my perspective of what I thought of a “nursing home” is. All the residents there are happy and all the staff have a smile on their face and I can feel their compassion for healthcare! Our family friend was in great shape because of the excellent care provided and we were so happy for the progress she has made in therapy. Monterey Park Convalescent is truly a an amazing place for your loved ones and is nothing short of a wonderful establishment.

My friend’s Dad came here for rehab on a weekend and they got him started on therapy the next day.  He went home two weeks later.  Great Staff, great place, great people.

I had my grandma stay at this facility for two weeks and I have nothing but the best to say about their employees and the care.  My grandma had a knee replacement surgery at Garfield Hospital and she needed a place for rehab.  We went and toured and were impressed with how clean the facility was.  The staff was very friendly.  We were very happy with the overall care and especially happy that my grandma recuperated so quickly and was home with us in no time.  If you are looking for a really good and efficient PT/OT place-I highly recommend Monterey Park Convalescent.

Took a tour of the facility and was treated VERY warm and friendly from the minute we scheduled a tour- very easy to work around a good time to come in. The staff there seems very nice and the dietary head was very accommodating of special meal requests. In talking to other family members of patients, it seems their care of patients is very good and everyone seemed to be very happy with the personal attention they had received. Will definitely recommend this facility to all my family and friends.